Flight/Origin-Destination: YAM - YYZ
Date: July 1st, 2011
Cabin: Y
Status: None

Pre departure
Was check in quick and efficient? Mobile Checkin - worked great
Did you use priority security (if eligible) and if so, was it quick and efficient? N/A
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? N/A
Was priority boarding offered (if applicable to your status) and efficient? Only 6 people on the flight N/A
If there was a delay, did the gate agent provide timely updates? Flight departed early as there were only 6 passengers.

Onboard - Y cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? NO IFE Dash 8
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? 5-10 minutes
How was the quality of the meal/Onboard cafe? Only pretzels and drinks were offered. Pretzels are not very good. I asked for a Hot Tea and they did not have any. So I had a Sprite.
Did the cabin crew offer water regularly throughout the flight? Yes

Post departure
If you have checked baggage, did it arrive within reasonable period of time?
No checked baggage.

Overall experience/any other comments Pretty standard flight everyone was nice a polite. Would think they could offer tea.