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Thread: Cathay e-service sucks
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Old Jun 27, 2011 | 4:38 am
  #14  
JALPak
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Originally Posted by joewandy
25 minutes and still waiting ... aarghhh
and yes, the looping music is driving me mad !
Welcome to FT and CX forum, joewandy! This is just normal CX service when it comes to calling their call center without MPC status. I guess we should be "grateful" that they let you wait. Last time i called, they didn't even let me wait and just tell me to call back later They are definitely terrible in this area.
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