FlyerTalk Forums - View Single Post - HELP: Continental refuse to issue confirmed reservation
Old Jun 21, 2011 | 7:12 am
  #6  
sbm12
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Originally Posted by UA-NYC
CO doesn't like to admit fault, but you can get them to own up to it with diligence.
I have very little doubt that CO would honor the ticket if they had issued it. They have pretty consistently in the past. But when a mistake fare is reserved but not issued they haven't and they have no obligation to. Nor would I expect them to. Having a ticket and having a reservation are two different things; always have been.

Maybe I'm wrong and maybe this isn't the mistake deal that I believe it is. But the timing and the OP's description of the problem suggest that it is.

Last edited by sbm12; Jun 21, 2011 at 7:23 am
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