FlyerTalk Forums - View Single Post - FAQ: TCP, "Linking" / link / merge itineraries / PNR (master thread)
Old Jun 20, 2011, 9:44 pm
  #13  
resnick
 
Join Date: Jan 2007
Location: CMI
Programs: AA Plt 2MM
Posts: 226
Originally Posted by Deltahater
We are traveling to Mexico next week and all of us are on different locators. I called AA to link them in case there are travel disruptions, but the agent told me that they can't do that. She used the word "merge" synonymously with "link" and she was very sure about the inability to do so.

Is it true that AA can't link records?
So, to go back to answer the question of the thread:

Yes, you can still link PNRs the way you always could, which, as a few people have pointed out, is simply a cross reference. It does (as stated) give a person with lesser status the higher status with regard to upgrades, and I have successfully (and recently) used it to do so. Other things that you might expect to be linked (like seat assignments) aren't automated.

The AAgent you spoke to was confused and incorrect. It is true that you can't merge two PNRs, but that is a different thing than manually cross referencing (i.e., "linking") them.
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