FlyerTalk Forums - View Single Post - Does CO have a "lowest price guarantee"?
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Old Jun 8, 2011, 7:09 am
  #8  
sweetkiddddo
 
Join Date: Mar 2009
Location: EWR
Programs: CO Plat, UA 1P, AA Plat (status matched)
Posts: 52
When the itn is a mix of CO and UA flights, I found Continental.com is often more expensive than Orbitz or Expedia. I booked a ticket on CO.com with CO and UA flights only to find it cheaper on Expedia a few hours later. I called the Elite line to get a price match. First agent told me they don't match prices. Second agent told me I needed to talk to web support and transfered me. After 30 minutes on hold, I hung up and cancelled my ticket and bought on Expedia instead.

With Orbitz offering price guarantees and continental's lack of customer service, I see no reasons to book any flights on CO.com. Especially since you can manage your reservation on CO.com even if they're booked else where.

Originally Posted by CJ1120
Except in extremely rare situations, I don't think you'll find a fare lower than the website that they will match (which is the reason they're comfortable offering the guarantee in the first place). I wouldn't bother looking for such a scenario.
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