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Thread: IRIS — thoughts and opinions?
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Old May 22, 2011, 3:49 am
  #97  
mtkeller
 
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Originally Posted by mattk
The last three weeks for me has seen IRIS at LHR T4 out of action. I can't imagine with the e-passport coming on-line that it's got much more life left in it. Not sure if it's on the way out or just plain broken.

Regarding the e-passport, the amount of failures I see when I'm queuing up and the fact someone has to steward the users seems a bit of a failure to me.

Any thoughts anyone?
I was through T4 on Thursday morning and all the IRIS gates were working, as they were on 8 May in the evening. Sadly, I just got to sit there and stare longingly at the IRIS gates.
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