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Old May 19, 2011, 12:46 pm
  #145  
nth_utsera_sth_utsera
Suspended
 
Join Date: Jan 2010
Posts: 1,335
To throw in my tuppence worth:
  • As a WP, I don't see you've done anything to make the program any more attractive (whilst simultaneously devaluing my tier through addtional bonuses for lower ones)
  • Changes made to the loyalty bonus have also devalued this two-fold by both de-rewarding more frequent flyers and capping annual accrual of this benefit
  • No email to either me or the SO (also WP) informing us of these "enhancements", so your communications strategy stinks.
  • A big from this member.
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