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JFK-LAX UA Drats! Foiled again...
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Feb 15, 2000, 5:56 pm
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richard
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Join Date: Sep 1999
Location: source of weird and eccentric ideas
Posts: 38,678
Brian, you handled this very, very well, all the way from treating the FAs politely, to the letter. I would also be very distressed to miss a promised upgrade.
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