FlyerTalk Forums - View Single Post - JFK-LAX UA Drats! Foiled again...

Feb 14, 2000, 2:31 pm

#2

AZ_MISMAN

Join Date: Nov 1999

Programs: SPEBSQSA

Posts: 3,489

If I may suggest, in your complaint letter, mention how this employee went out of the way to make life a little easier for you.

------------------
The only difference between ordinary service and extraordinary service is a little EXTRA.

-- Bob

Reply