Originally Posted by
sperrgepaeck
[/B]:
Have you really transferred the points (how?) or just signed up for the transfer?
There are two ways of converting PAYBACK points to LH (award) miles:
1.) The first one is the (correctly) mentioned subscription of a transfer two times a year.
2.) Just writing them a letter stating you PAYBACK account nr. and your LH Miles and More number and they will convert them 1:1 to LH Miles. If I remember correctly this is done in about one week. Although this is not published any more it should work.
In my case my surname and the surname on Payback were the same due to the fact that I transferred the points between my own accounts.
3.) Another way of paying the PAYBACK points out is to convert them 1:1 to the European currency Euro cent. This means 1.000 PAYBACK points will result in 10 (TEN) Euro.
So the conversion rate to LH M&M is much better.
Method 2 and 3 work from 1,000 PAYBACK points on.
Hope this helps.