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Old May 17, 11, 12:17 am
  #25  
Brettmcg
 
Join Date: Aug 2007
Posts: 202
Originally Posted by Red Roo View Post
Qantas Frequent Flyer and Jetstar did a bit of work on this back in February and it seems to have improved posting times significantly. You might find this discussion of interest.
Well it hasn't worked. I've now had several phonecalls with both QF and JQ regarding points from a StarClass flight on 29MAR10 which have still to be credited to my account. I also submitted a missing points claim, which I was later told had, for some unknown reason, been removed from the system. It should not take longer than 2 months for points to post from Freq. Flyer partner airline which QF own!

EDIT: The phone agents also mentioned that JQ points seemed to be taking extraordinarily long times to post recently.

Last edited by Brettmcg; May 17, 11 at 12:26 am
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