Originally Posted by
Ancien Maestro
What reasonable compensation would you reasonably expect for nonfunctional audio jacks?
None at all and that was a big part of my point. I read this entire thread from start to finish and in the process learned that a lot of people have apparently been making out quite well for themselves with complaints about such things (things that, while annoying to be sure, never struck me personally as anything worth taking the time out of my busy day to write UA about).
I guess I was surprised to learn that trivial things were so richly compensated (until recently, evidently) over all these years and now here I finally felt as though I had a legitimate customer service issue worth arguing and it was, in my estimation, given very light treatment. In retrospect, rather than having taken hours and hours to establish my case, I should likely have just written one really nasty e-mail or made one really nasty phone call. Likely the end result would have been identical.