Another example of Terrific Svc from Thrifty
Why do I even ever rent with Thrifty.
Rented a car in BUF this week. An economy Suzuki whatever it is (small).
Drove 52 miles. Car took 4 gallons to refill. Obviously wasn't topped off since I'm guessin it gets 30 mpg not 13.
Commented to agent when I dropped it off and he said "4 Gallons?" wow that doesn't seem right. Then said "Did you floor it the whole 52 miles?" Gave him a dirty look and he didn't so much as smile so wasn't joking... no apology. I said "perhaps it wasn't full when I got it." He shrugged his shoulders and handed me my receipt.
Seriously... don't acknowledge it wasn't full when you rented it, instead come up w/ the illogical conclusion somehow the customer is wrong again.
Unreal.