- I've been issued an award ticket with wrong taxes on februrary 27th.
- I've called ICC on februrary 28th and they told me they asked the revenue department to credit the difference back.
- I've sent an email at refunds at fybmi dot com on March 31.
- I've received this answer on April 19th :
"Dear Mr G_G
Regarding this issue. Yes, we were advised by Diamond Club to refund back the amount of £xx.xx as it was mentioned to you by one of their people and I will be refunding it back to your Visa card.
I will send you an email once I've done the refund
which is sometime this week.
Regards
Maria B.
bmi Revenue Services"
- Since I didn't receive anything since this email, I'm sending emails again and this is what I'm receiving now :
"Your message
To: REFUNDS
Subject: Attn Mrs MARIA B. RE: XXXXX-diamond club booking
Sent: Tue, 3 May 2011 13:42:45 +0100
was not readThu, 5 May 2011 07:17:47 +0100"
: td: