FlyerTalk Forums - View Single Post - Really, does Amtrak always suck so badly?
Old Apr 29, 2011, 4:06 pm
  #36  
Pup
 
Join Date: Jan 2009
Posts: 109
Originally Posted by AlanB
No sir, and again with respect, the issue in my post was that anyone who thinks that dining car employees throw stubby pencils at their charges needs to update their experiences before making the type of statements that you've made. Your experiences are years out of date.
I was wondering about that, since I accidentally made the error of filling out what I wanted on the menu, in addition to signing my name (bedroom car), and the waitress politely corrected me.

In fact, over the last three or four years, it seems there's been an improvement in both on-time service and politeness of employees. I can only speak about long-distance trains in the midwest and south, but I've noticed a difference that started with the bedroom attendants and, to my surprise, since I hadn't taken coach for a while, spread to the coach employees on the last trip a couple weeks ago. Curious if anyone else has noticed a difference between, say, 3-4 years ago and the last year, or maybe my luck has just improved.
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