FlyerTalk Forums - View Single Post - Reinstating lost ThankYou points from cancelled Premier Pass card
Old Apr 28, 11, 12:08 pm
Join Date: Oct 2010
Location: Jacksonville, FL JAX
Programs: Delta SkyMiles GM Marriott Rewards PM
Posts: 83
Recently tried to get points back 37 days after canceling. I tried a few methods:

1. Asking for them back - Nope
2. Asking to reinstate the credit card - Nope
3. Looking at the rules stating that if you have a checking account associated with the Thank You network it says you have 60 days - apparently this does apply but only to the points earned from the checking account
4. Finally got hold of a sympathetic CSR who said she could switch the points over to my other Thank You Point earning Citi Forward card. She said these would post 1-4 business days after my next statement. Will update when the deadline passes.

EDIT: Finally received points back after the bill had been paid. Order $1200 in gift cards now.

Last edited by msw423; Jun 2, 11 at 9:03 am
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