Originally Posted by
Boraxo
+1 UA planes are old but most seem to function without major issues. UA is quite generous compared with other carriers in this regard. The FAs on Qantas laughed when I asked them if I could get compensation for broken IFE on a recent flight. They noted they were shareholders and said the airline wouldn't make any money if they had to pay comp in such instances.
if it was Y, maybe. but if it was F or J... at least switching to a different seat should have been offered.