Originally Posted by
gimmedub
Yep - Did get the "better" internet comp'd as a Plat!
A receptionist explicitly told me that I could have only the lower speed as an SPG Platinum guest and the higher speed was charged on my bill at check-out. At that point the check-out receptionist removed the charge, but it was again recharged to my credit card a week later as a separate charge. I never had the time to follow up with Starwood customer service. Maybe some day ....