Originally Posted by
Kvet01
It can be slightly unruly on the flights to Russia - but I personally can stand some unruly pax much better than a sense of entitlement based on one's appearance or the brand of one's luggage. Especially when doused with a psycho-babble sauce (somebody under circumstance X will always react in some way Y, etc.). Right.
Maybe the guy at the gate felt the same :-)
Would that justify the f-word? Mind you, the guy at the gate is there to provide *service* to passengers, and passengers may think whatever they want about themselves. It should not influence his proper judgment.