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Downgrading compensation - it's official!
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Apr 27, 2011, 11:33 am
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UA-NYC
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500 points (offered to my flight 2 months ago for a 3 hour delay) is the new normal for CO. As I've said before, since airlines typically value miles at $.01 per, CO is saying your time wasted on MX delays is worth between $1.25-$1.35/hour. Classy.
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