Originally Posted by
SFO_Chad
No kidding. No wonder there are changes in progress!!
Most of my emails to the UA actually request no compenstation - but rather a request for a personlized repsonse that addresses my concerns and notes that the issue will be addressed.
To each their own.
I've written to 1K desk 3 times this year. The only one that was never responded to was the one indicating I didn't want compensation. Of the other 2 one was a complaint and one a thank you for a great flight/cabin staff.