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Old Apr 24, 2011, 2:16 pm
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ldsant
In memoriam
 
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,665
Extend rental - $12 extra per day?

Tried renting a car in PIT today. Enterprise, with whom I tried renting from totally botched things up so I went to Thrifty. Had the car, the keyless entry thing (that is a requirement for me), and was signing all of the final paperwork until I got to the paragraph that states if you return the car earlier or keep it later you have to pay $11.99 PER day. I'm sorry, aren't they in business to rent cars out? I said I wouldn't agree to that and the clerk told me "sorry, that's the rule - you could drive back out here and renew paperwork but it would have to be a new reservation created (the airport is a minimum of one hour drive from where I live). I ended up getting Super Shuttle and will use a cab service for where I need to go this week. Have others heard of this? What is the rationale? I mean there are times when you may need to keep a car longer due to your needs, right?
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