Old Apr 24, 11, 2:28 am
  #15  
hdogan
 
Join Date: Oct 2010
Location: SIN
Programs: UA 1K, IHG Plat, Marriott Plat, Hertz PC
Posts: 991
Wow, I must have missed this as my last weeks have been pretty busy.

Some time ago I had a much less extreme incident (well, involving bus driver almost suffocating passengers and herding them like cattle). I wrote an e-mail complaint to OK, and got a reply that their customer relations department will get back to me within 4 weeks. Guess what? They never did.

I took the vow that is often repeated on FT, that I will never fly them again , and 4 years and hundreds of flights later, with 4-6 visits to Prague each year, I managed to avoid them. Not so much because I think missing me will really hurt their revenue, but I would be able to bear AT4s and run-down 737s for intra-europe short-hauls, if the service they provided was worth it. This way, I really have no reason to give them my business.
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