Orion

The biggest mistake I hope to never make again is to travel without screen prints of my hotel confirmations including the street address of the property.
I once arrived in a city and told the cab driver to take me to the Crown Plaza. He drove me downtown and asked me for the street address. I finally paid the cab (2 a.m.) and called Holiday Inn reservations who knew nothing and denied even having a Crown Plaza in that city.
The hotel had been reflagged since I had reserved it.
I found a Holiday Inn and stayed there for the night. This has happened to me four times (no confirmation page and no street address). In once case the hotel had left a chain and was now independent. I was up a creek.