Old Apr 7, 11, 11:05 am
  #2  
eefor jfp
 
Join Date: Jul 2002
Location: coastal Croatia
Programs: BAEC gold, M&M FQTV
Posts: 1,959
wow. wow. wow. wow. wow.

I cant believe they had the audacity to try to charge you to change your flight, since their gate agent forced you to do so. I would definitely escalate to senior management at CSA, showing them the video.

But it was an entertaining (if scary) story. I mean, one guy has a bad day and he causes you delays and costs you hundreds of Euros.
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