Originally Posted by
rfrost
Is your BAEC account registered in the US? Every time I've called the UK call centre they've told me I had to deal with the NA office.
I think you can call any call centre you want for questions. However, if you want to do bookings and therelike, then you have to go to your assigned centre. At least that's my experience. I find this very unfortunate. Compare this to LH where you can call any call centre in the world for help. At least as SEN.