roadtoyul

If the SPG made an error on your status and you were declined benefits that you would have expected (meaning complimentary breakfast/suite upgrade), are you trying to tell me that you won't feel that your vacation is going on an off start?

If so, please let me know how you're able to be so indifferent. I know what I want. I want proper compensation, as to the what it is consists of, I am flexible. I was willing to accept something around 15000 points. I did not ask them to guess, I told them what they offered was unacceptable.

If I spill coffee on someone's shirt, I will pay for their dry cleaning. If I spill someone's drink in a club, I will buy them another drink. If the hotel messes up on such a level, I expect them to make it up to me. In this case, I gave them a call to let them know how I felt about it.