Old Mar 28, 11, 11:43 am
  #1  
Helena Handbaskets
 
Join Date: Sep 2004
Location: (not Montana. Nor is my name really Helena, nor am I female)
Programs: Delta, USAirways, Starwood, Priority Club, Marriott, Amex
Posts: 2,557
Nonrefundable ticket scenarios: What happens if...?

I haven't seen answers to these questions aggregated into a single easily-accessible reference, so if one exists, please point me there. Otherwise, perhaps this thread could become the reference I seek.

A. When traveling on a non-refundable purchased fare...

1. If I want to make changes prior to departure, what are my options and what fees apply if I want to
a) change the departure and/or return dates, but not the cities?
b) change either the origin city or the destination?
c) cancel the itinerary entirely and apply any residual fare value to another flight within 1 year of booking?

2. If I miss my flight, what are my options and what fees apply if I want to
a) change the departure and/or return dates, but not the cities?
b) change either the origin city or the destination?
c) cancel the itinerary entirely and apply any residual fare value to another flight within 1 year of booking?
d) still want to get to my destination and resume the itinerary from there?


B. When traveling on a Skymiles ticket...

1. If I want to make changes prior to departure, what are my options and what fees or penalties apply if I want to
a) change the departure and/or return dates, but not the cities?
b) change either the origin city or the destination?
c) cancel the itinerary entirely and redeposit the miles in my account?

2. If I miss my flight, what are my options and what fees or penalties apply if I want to
a) change the departure and/or return dates, but not the cities?
b) change either the origin city or the destination?
c) cancel the itinerary entirely and redeposit the miles in my account?
d) still want to get to my destination and resume the itinerary from there?


C. When traveling using a DL Amex Companion Fare...

1. If I want to make changes to both tickets prior to departure, what are my options and what fees apply if I want to
a) change the departure and/or return dates, but not the cities?
b) change either the origin city or the destination?
c) cancel the itinerary entirely and apply any residual fare value to another flight with my companion within 1 year of booking?
d) cancel the itinerary entirely and apply any residual fare value to another indivicual flight without my companion?
e) change the companion without changing dates or cities?
f) fly the original itinerary alone (i.e. the companion does not fly)?


2. If I miss my flight, what are my options and what fees apply if I want to
a) change the departure and/or return dates, but not the cities?
b) change either the origin city or the destination?
c) cancel the itinerary entirely and apply any residual fare value to another flight with my companion within 1 year of booking?
d) cancel the itinerary entirely and apply any residual fare value to another indivicual flight without my companion?
f) fly the original itinerary alone (i.e. either the paying traveler or the companion misses the flight)?


D. Whe traveling on a SkyBonus ticket...

1. If I want to make changes prior to departure, what are my options and what fees or penalties apply if I want to
a) change the departure and/or return dates, but not the cities?
b) change either the origin city or the destination?
c) cancel the itinerary entirely and redeposit the SkyBonus points in my account?

2. If I miss my flight, what are my options and what fees or penalties apply if I want to
a) change the departure and/or return dates, but not the cities?
b) change either the origin city or the destination?
c) cancel the itinerary entirely and redeposit the SkyBonus points in my account?
d) still want to get to my destination and resume the itinerary from there?


E. Qualifiers...

1. How does Medallion status affect the answers to the above questions, both with regard to the rules and also as commonly applied (i.e. status-based privileges that are often extended though they may not be formally codified)?

2. How do the situations above change if non-DL airlines are involved (assuming all ticketing is done through Delta)?

3. Are there other important factors or common scenarios I've left out?
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