Originally Posted by
5khours
The GM lounge benefit for Asian GM and PM used to extend to all partner airlines. So no use of partner airlines lounge. No SC when on a domestic itinerary. No SC when traveling on a different airline.
I have contacted DL on this. They won't acknowledge a change or give a reason for the change. All they will say is
"you should have received a letter in your 2011 Gold Medallion credentials kit that notes that you were granted SkyTeam Elite Plus status, which includes complimentary access to the lounges on an international itinerary."
DL apparently have not even told their staff in Asia. When I asked the elite line in Tokyo about this, they insisted there had been no change. When I asked how the staff at the lounges would know if there was nothing noted on the card, they just said they could check the address on file and see you were an Asian resident.
Funny, seems like DL's missteps in communications goes beyond customers, but to their own employees as well. Way to go mgmt in empowering your employees with valuable info.
Originally Posted by
DaddyRabbit
Seems that DL rules should be the samem for all. If I am a U.S.- or Asia-based GM I purchase SkyClub membership. If I am a Gold I get SkyTeam lounge access. If I am a DM, which I am, a receive free SkyClub membership.
Make the rules the same for the same airline.
BTW, NW has not operated for three or so years now. It is gone.
Why would an Asian based elite purchase SC membership in Asia with the number of Skyclubs so few here in Asia? SC is a US based membership, not meant for those international. Hence NW created the GE Asia based WC membership.