Originally Posted by
oatsmeal
I hope someone at CX would recognize how urgent it is to improve their on-line booking engine. How difficult is it to let passengers change/cancel bookings online? If SQ and BA can do it, there's no reason why CX can't.
They're in the process of doing that, I believe. Plus, I suppose that they're updating the entire booking engine as well. This notice recently added to the website:
Operating Carrier
It is important to us that consumers are aware of the operating airline on codeshare flights. We are in the process of updating our website to more clearly display this information. If you have any questions regarding the operating carrier on codeshare flights please contact us and we will be happy to furnish any information you require.