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Old Mar 11, 11, 2:20 pm
  #90  
mreed911
 
Join Date: Aug 2010
Location: Texas
Programs: AA EXP, UA Premier Plat, Alaska MVP Gold, HHonors Diamond, SPG Platinum, Hyatt Platinum
Posts: 2,053
Originally Posted by ma91pmh View Post
er this is a password reset? the issue is after changing your credit card four times you get locked out of making further purchases. you are told to contact support. who send you said inane and pointless message and don't follow up on it.
If you have an iPhone/iPad/iPod Touch, you can CALL support, and they can transfer you to iTunes support. Customers with iOS devices DO get phone-based support for iTunes. Regular iTunes customer support is email/chat only.

And yes, they'll verify it with a serial number, and you have to be in your eligible support window, or have purchased APP.
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