Trying to ask a question re change a Business class TPE-HKG-MEL-HKG-TPE flight booking (booked on Cathay website) - all I can say us Cathay e-service sucks


Calling:
Worldwide toll free: +800 2747 2200
Doesn't work from my Australian home or work phone,
or Skype !!!
In fact no free skype numbers are listed

So move to the Hong Kong number
Hong Kong: +852 2747 2200

Two nights in a row of half hour wait (at about 8-10pm HK time) (after a ridiculous script that take two minutes to get you to a simply query) so I sent an email to [email protected]

48 hrs later - no response


I have now listened to 30 min of I Just Want To Feel Real Love by Robbie Williams on a continuous loop --- if you are going to have crappy hold music at least vary it.

and still waiting....


[/rant over]