FlyerTalk Forums - View Single Post - Thrifty GEG (Spokane) hit me with a 11.11% RECOUP Fee
Old Mar 10, 2011, 12:24 am
  #3  
MIT_SBM
 
Join Date: Apr 2010
Programs: HGP/SPG: Apprentice Kettle; UA/AA/DL: Journeyman Kettle
Posts: 866
Originally Posted by RatherBeOnATrain
The subject line says it all - Thrifty at GEG (Spokane) hit me with a 11.11% "RECOUP Fee" that was not part of the reservation made via thrifty.com.
Was this fee listed on your reservation or on your contract when you picked up the vehicle? Or did was it just on the receipt when you returned the vehicle? Did you do anything that was not agreed to in the reservation? (i.e. change drop off location, drive into Canada, etc.)
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