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Old Mar 9, 2011 | 8:11 pm
  #49  
flymonthly
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Originally Posted by crabbing
if delta's system-wide, corporate, and official policy design is to rebook IROPS into F/Y, a GA making changes to that policy in the subjective belief that "the design is flawed and should be fixed [soon]," what the GA did, and what you are doing, is really no different than a GA handing out F boarding passes to their buddies and denying medallions their upgrades.

delta invests a lot of time and money in its IT, to ensure that it serves the corporate purpose. it is often at the expense of the customer, as many threads here on FT will attest. but not always.
You're not seriously suggesting that DL's IT works correctly are you?
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