Originally Posted by
Firewind
First, FriendlySkies, with due respect for all that Gold Passport Concierges do for us here, I'd ride them about this. Case in point, when I took up Karen's (our original GPC) offer, it was when many of us were doing so, and I think it was Christmas season. I rode Karen. She got back to me to apologize. Then soon I heard from the Private Line Representative, all apologies.
I guess the thread worked, as I heard from a PL rep this afternoon ^ Looking forward to working with her..
Originally Posted by
ldsant
What do you need them to do for you? I have had one for a couple of years and have emailed her 4 times in the last 3 years. Why not take the initiative and call the Diamond line yourself? I guess I don't get this whole "being pissed" as your post sounds like because you have had to wait to be assigned one. Again, I would ask what your special requests are that you need a Personal Concierge to be involved?
Actually, I did call the Diamond line.. That was two weeks ago. They told me that I would hear from somebody a few days later.. No word.