FlyerTalk Forums - View Single Post - Has anyone stayed in an Autograph Collection Hotel yet?
Old Feb 26, 2011, 8:25 am
  #13  
edgewood49
 
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
Autograph Collection

I recently stayed at the Cosmopolitan Hotel in Las Vegas and can tell you as a long long time Marriott guest it is NOT a Marriott.

From the front desk on you can clearly tell that the staff has not been "Marriott"
trained. There is NO dedicated check in for us with status, no paper, no real anything.

When I went to the front desk to talk to the manager about some issues, she simply stood there with her hands in her pockets! For the record the room lights, ac, tv etc are all controlled by using the TV system, on my balcony someone was smoking and left their butts, and lighter there! My shampoo was half full! Oh well.

I sincerely hope that Marriott does a better job of policing these hotels and not simply allow them to fly the flag !
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