FlyerTalk Forums - View Single Post - End of Iris? [effective 17 September 2013]
Old Feb 21, 2011, 2:46 pm
  #13  
LHR-HUB
 
Join Date: Jul 2009
Location: Mostly London
Programs: BAEC Gold, Amex and some hotels
Posts: 1,318
My "concern" about this is that queues form at the bio gates.

IRIS is great because it's for regular-ish pax only IIRC (4 times a year minimum?) and everyone gets through quickly (except when you have a divvy in front of you who hasn't registered), bit the bio gates are not to speed the process, but just to reduce staff levels on manned gates.


I don't see why they don't keep IRIS - the investment's been done.
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