Originally Posted by
andymo99
What does "5 seats" in the subject line refer to?
Also, is she on the outbound or the return? (Just curious if you are fuming that she was downgraded on a 404 mile flight or 712 mile flight.)
Sounds like you paid 40,000 miles each way. Lowest coach award one way is 12,500. i say you get 27,500 mile refund plus a little something for your aggravation.
Clearly she has suffered a loss here. But in the grand scheme of downgrades, this seems small, and history indicates you should get the somp deserved.
Irrelevant but curious: Why redeem 80k miles for this route in F anyway?
The downgrade is the 2nd leg of the flight so yeah, it's only an hour, but the kids were so damn happy to be flying up front - it's a 'big experience" for them kinda deal.
Why 80k? They have winter break starting monday and are going to Disney and a Disney cruise. Only real flights I could get them to go with School schedule and getting there in time for the boat was the tickets now. I've got them a limo to be picked up at the airport even - just trying to go all out for them and then this crapola happens.
Originally Posted by
avidflyer
Same as if you paid cash...you want what you paid for and I am sure if it were a gift for family (I do that all the time) they were very excited to sit upfront.
BINGO Avid. As far as I'm concerned this is a REVENUE ticket for them as Skymiles generates REVENUE for them, especially at 80k a ticket - that's 400,000 FRIGGIN MILES.
Sorry, IMO here somebody royally screwed up.
I'll be calling the DM line - but I'm hoping somebody with inside info here can take a look and see what's going on so i'm more armed with information about this.