BigTuna1, I think you're confirming/uncovering several things here. Thank you.
One thing that's really becoming apparent is that - per the "Feb 22nd or 23rd" point told to you on the 10th - while Choice is holding at the current conversion rate, there's good reason not to wait until the last week to request the transfer(s) just to eek out the latest possible Rapid Reward expiry date. The delay described may indicate that things are getting more backed up. Nice to hear that the tone was so service-minded, too, as CP wasn't a happy place the last time they were.