Had to go through a claim process due to the post-christmas New York City blizzard. Contacted EK and was told that they do not issue such statements. The phone rep told me that usually the Insurance company will get in touch with the airline to verify the claim.

She, however, sent me the "updated" itinerary that I ended up with and asked me to send in this one with the original itinerary as a comparison.

I am still waiting for a respond from my insurance company. 30 days processing time. Heh...