Old Feb 8, 11, 6:03 am
Join Date: Dec 2009
Location: CHA/TYS
Programs: The Mac Daddy of Heimlich County (and low-ball status)
Posts: 2,837
Originally Posted by mrredskin View Post
I have an itin that was booked on saver awards for both directions. the last leg is now scheduled for departure 40 minutes later than the original schedule. would i be allowed to cancel the entire return and be reissued the 12.5k miles per person (2)? I realize 90 minutes is required for original form of payment, and everything else is a voucher, but I'm not sure how I would be issued a voucher when I paid with miles.
FWIW, an agent switched me from a 6am out of LAS to a 7:15 to help make up the 3 hour layover I would have had at DFW. Now I only have about an hour and a half to wait. Didn't even have to ask - she offered to before I could. Awesome of her to do and it only took about 5 minutes of being on the phone.
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