Originally Posted by
mvoight
Nothing to do, but wait until Monday.
I would be if you decided to stay in the club, the receptionist would have had to involve a supervisor if she wanted you to leave. What reason did the receptionist give you for denying entry?
The receptionist refused to recognize this was a valid promotion for a complimentary one day pass. She did not know how to process the code provided in the email to allow entry to the club.
She showed me a paper based one day pass - about the size of a credit card - and said only those would work.
The ExecPlat desk said this was incorrect and sent the issue to the AC department at AA.