You should also consider sending in an email to Delta pointing out the inconvenience to yourself and to the person who had planned/set aside time to pick you up, all for naught.
Originally Posted by
buffcoat
30 minutes later the maintenance guy came on and removed the bin. Took about 15 minutes.
O.K. as an engineer all I can say is...duct tape...really Delta? REALLY!
If it only takes 15 minutes to REMOVE the bin they should have just done that from the outset, stored it on the plane, and then let the over night maintenance crew repair it at LAX!
There is no reason to spend 3.5 hours when removing it takes 15 minutes...
And SERIOUSLY even if it is an o.k. fix...a duct tape solution would look like a$$ and you can bet A LOT of images of it would end up all over the internet!