FlyerTalk Forums - View Single Post - snow chaos in new york december 2010 - what are my rights?
Old Jan 27, 2011, 11:17 am
  #2  
chgoeditor
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Originally Posted by nyc1234
i was booked on a lufthansa flight from jfk to fra on monday, dec. 27.

with the blizzard moving in on sunday lufthansa decided to cancel all their flights to new york and newark. monday morning it took us a while to get lufthansa to book us on a singapore airlines flight - dec. 27. singapore airlines didn't cancel their flights to new york.

so instead of arriving in fra on dec. 28 around 5:50am, we arrived dec. 28 at 8pm.

it's so hard to get any information: what are my rights? do i have any? or because it was weather related i just have to get over it?

thanks!
Get over it. You were delayed 14 hours because of weather, which is out of the airline's control. Many others faced far greater inconveniences/delays. The fact that you were "only" 14 hours late is actually a small miracle. Lufthansa did you a favor by rebooking you on Singapore...they could have bumped you to the next available Lufthansa flight, which might have been days later.
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