Exactly Elizabeth.^

When have you ever seen this said about the TSA:

"Officials from the Canadian Air Transport Security Authority (CATSA), the federal agency in charge of airport security screening, left two phone messages for Strecker Friday attempting to apologize, but Strecker was not home to take the calls, she said."

Same airport as the previous one. I suspect, and I am not defending CATSA, a few bad apples at one specific airport.