In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I got a message like this when they had issue with my Arizona Driver License having an expiry date past what they thought was normal (they expire when you turn 65 so mine expired in 2050!). A quick phone call fixed it. I'd suggest giving them a call.