Actually I was referring to the percentage change. .. I see Westjet has .2% of the complaints and then increased to .3%!!!
And yes I was joking. Its amazing what you can do with numbers and the point you want to make.
This is my "poke" at the earlier survey I saw from a certain pilot group. Without some of the details you can draw what ever conclusion you want.
[This message has been edited by back seat (edited 11-29-2001).]