FlyerTalk Forums - View Single Post - HELP: Bestbuy Customer Service in the US.
Old Jan 4, 2011, 3:30 pm
  #5  
Snoopy
 
Join Date: Dec 2000
Location: Nr. Zurich
Programs: LH SEN, IHG Platinum, Marriott Lifetime Gold
Posts: 1,610
Thanks a lot for those. In the end, out of sheer desperation I ended up calling customer service by phone. Basically it will be up to the store whether they take it back or not, but the rep on the phone said she thought they would under the circumstances...she made me feel good even if I do end up having aggravation when I actually get the product back to the store!
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