If you have never had the displeasure of meeting TSA in person then I think you have a limited view of what is going on in airports and likely to expand to other transportation venues.

TSA as it currently exist is defective. I don't think it is repairable so the only option is to toss the whole mess in the trash heap along with the millions of dollars of puffers and start fresh.

No one who had any role in the current TSA mess would be permitted to be involved in future builds.