FlyerTalk Forums - View Single Post - Jet Blue Amex - Points for threatening to cancel?
Old Dec 26, 2010, 7:29 pm
  #3  
jrbb1234
 
Join Date: Dec 2010
Posts: 30
Originally Posted by JBLU421NYC
Pardon me asking but wouldn't that be a bad business practice to just offer some points to a customer threatening to cancel their card? Maybe interest free or waiving the annual fee, that I could understand. Is it common for other airline rewards programs to honor customers threatening to cancel their cards with points or miles?
I've had it happen before with other credit cards (airline and regular cash back). They buy the miles so cheap, they would prefer to give you some free miles if you end up paying the annual fee.
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